Incidents | DR2Cloud Incidents reported on status page for DR2Cloud https://status.dr2cloud.net/ https://d1lppblt9t2x15.cloudfront.net/logos/3486229243f9f0330a6e07c3086575bf.png Incidents | DR2Cloud https://status.dr2cloud.net/ en EMERGENCY MAINTENANCE https://status.dr2cloud.net/incident/780866 Fri, 05 Dec 2025 16:15:00 -0000 https://status.dr2cloud.net/incident/780866#a67ec851d67e2869e4c4a0cc1965f32deef8ce37cf99dd94cf47bc8ae6bc4c9c Maintenance completed EMERGENCY MAINTENANCE https://status.dr2cloud.net/incident/780866 Fri, 05 Dec 2025 16:00:00 -0000 https://status.dr2cloud.net/incident/780866#8505f0b6ed8a18a4c9178dc1c98232a334a319fb56161cb73e75bcb7a68435f5 POD restart to clear hung process. Host crash https://status.dr2cloud.net/incident/766467 Mon, 17 Nov 2025 18:02:00 -0000 https://status.dr2cloud.net/incident/766467#22f4eead7eaa6a0b075061134a3f4ba066880581312cf09263642783606f2fcf After an extended outage and exhaustive collaborative efforts between Assurestor Engineering and Zerto HPE Engineering, the underlying cause of the service disruption was identified late this afternoon. Within the core DR2Cloud VLAN at our new London data centre, we detected abnormal levels of packet loss and high-latency network transactions. A detailed investigation of our core 100-gig switching fabric revealed that a 10Gb DAC was experiencing intermittent packet drops, which in turn caused an LACP trunk to flap unpredictably. This instability directly impacted traffic flows across the DR2Cloud platform. The faulty DAC has now been disabled and is scheduled for replacement during an emergency site visit tomorrow. In the meantime, one of our management servers will operate temporarily on its 1GbE interfaces until the 10GbE DAC is fully restored. We believe the initial host crash that occurred at 12:40pm on Sunday the 18th was unrelated to this hardware fault. However, the subsequent recovery process generated a sudden increase in platform load and network traffic volumes. This surge exposed and amplified the existing issue on the compromised DAC, resulting in the widespread packet loss and degraded performance observed. Following the isolation and removal of the faulty component, packet loss levels have dropped significantly. Multiple customer sites have begun reconnecting, and bitmap synchronisation processes are now progressing as protected virtual machines synchronise approximately the last 26 hours of changes. Due to the intermittent and non-deterministic nature of the fault, root-cause identification took longer than anticipated. Throughout the incident, although new checkpoints were temporarily unavailable, all historic checkpoints and full recovery capabilities remained intact for all DR2Cloud customers. Planned Improvements and Monitoring Enhancements To strengthen platform resilience and reduce time-to-diagnosis for similar issues, we are progressing with the following enhancements: Enhanced Real-Time Telemetry Increasing the granularity of switch-level telemetry and flow analytics to provide earlier visibility into abnormal packet-loss patterns and LACP instability. Automated Threshold-Based Alerting Deploying automated alerts for micro-burst packet loss, CRC errors, and trunk-flap events to ensure hardware degradation is surfaced immediately. Host crash https://status.dr2cloud.net/incident/766467 Mon, 17 Nov 2025 16:51:00 -0000 https://status.dr2cloud.net/incident/766467#db13ece44ba54d2b9148d6bf46c1cca86fb754486033bf959afa052c7129bd0f We are going to make an adjustment to the ZVMs database setup and this will bring down the platform for around 30 minutes. We will report back once everything is back online and see if that alleviates any problems. Host crash https://status.dr2cloud.net/incident/766467 Mon, 17 Nov 2025 16:04:00 -0000 https://status.dr2cloud.net/incident/766467#123cb51c3a6f120d19e11b32e05949817832491f839e608fd47371a9954aac20 Apologies for the lack of communication. We are actively collaborating with Zerto Engineering to identify the root cause of the issue. While we do not yet have definitive answers, a dedicated resource has now been assigned to expedite the resolution process. Host crash https://status.dr2cloud.net/incident/766467 Mon, 17 Nov 2025 09:42:00 -0000 https://status.dr2cloud.net/incident/766467#0a931cac0eeb78d1debd2fc380ce948851d59a09be2e48b645db01df40cbe677 Thank you to clients who responded to our request we have now performed the requested action from Zerto at a client site, unfortunately this did not resolve the issue as hoped, data has been passed back to Zerto Support for further feedback. Host crash https://status.dr2cloud.net/incident/766467 Mon, 17 Nov 2025 08:57:00 -0000 https://status.dr2cloud.net/incident/766467#0399678b80c79f488500eac679595f858d0ec31e188b00e256b895647d8bf711 We have had some feedback from Zerto and are requesting any impacted users to raise a ticket and be available for a teams call to perform a remote session with one of our engineers Host crash https://status.dr2cloud.net/incident/766467 Mon, 17 Nov 2025 05:48:00 -0000 https://status.dr2cloud.net/incident/766467#1d6ebfdf80fa3034b72541bc065a939e63c4fe68244627928b28b49335bd9f97 We have still been working since our last update with the Zerto global support teams and their follow-the-sun regions, at this point we have no further updates to report until Zerto provide more feedback to us. Host crash https://status.dr2cloud.net/incident/766467 Mon, 17 Nov 2025 01:54:00 -0000 https://status.dr2cloud.net/incident/766467#6d1111856ec6000de7a1d8e45f5175a5399442c32b51fcbc47d85d76b3b9b14e We continue to work with the Zerto L2 team to get a resolution, currently all collected logs are being parsed and analysed to try to discover the root issue, at this point in time all connected client sites remain in a synchronisation state with the DR2Cloud ZVM but are not parsing replication traffic to the cloud VRAs Host crash https://status.dr2cloud.net/incident/766467 Sun, 16 Nov 2025 22:38:00 -0000 https://status.dr2cloud.net/incident/766467#532fa98355c8ff8135824767b0b75f89cf7cc27b5e317aa6b7d39845d907ce4b Our joint investigation is still ongoing with Zerto support, unfortunately so far we have not been able to identify the root cause and thus fix the issue that is impacting connectivity to the platform, further updated will continue to follow via this incident report Host crash https://status.dr2cloud.net/incident/766467 Sun, 16 Nov 2025 19:32:00 -0000 https://status.dr2cloud.net/incident/766467#3b2b6fe8943c6ca21073c45caabf67da732ee6aa5bead0bfd55c35b7102dfeba The DR2Cloud platform remains in a degraded state we are currently running through several process to try to get service resumed in conjunction with Zerto L2 Support, during this period VPGs will be showing in various error states, however recovery remains available if required. Host crash https://status.dr2cloud.net/incident/766467 Sun, 16 Nov 2025 14:42:00 -0000 https://status.dr2cloud.net/incident/766467#e2ade1fe734fb2ac2404131e458f6acef2cccda17b602a00c9534c757a0fbb87 Although all hosts and Zerto components are operational and reporting healthy we continue to see VPGs fall out of sync, a SEV1 case has been opened and an initial call completed with Zerto Support detailed logs are currently being collected for analysis by Zerto Host crash https://status.dr2cloud.net/incident/766467 Sun, 16 Nov 2025 13:21:00 -0000 https://status.dr2cloud.net/incident/766467#6559f704a1edc36ca4a716ee4298a34478795cbfdf64b9812c2d678500bfb39f Host is back online after reboot, RCA is currently underway, we expect bitmap syncs to trigger shortly to bring VPGs back into normal RPO tolerances Host crash https://status.dr2cloud.net/incident/766467 Sun, 16 Nov 2025 12:49:00 -0000 https://status.dr2cloud.net/incident/766467#a61a097e800a524f2d8077a01c5eb3831322fa973c2df231f88aaa42edcb78be One of the DR2Cloud ESX hosts crashed and is currently being rebooted to bring it back online, currently some VPGs homed on the impacted host will be reporting an error state, we expect this to clear within an hour and will post updates here DR2Cloud UK1 and Recovery VDC UK1 are down https://status.dr2cloud.net/incident/766461 Sun, 16 Nov 2025 12:45:48 -0000 https://status.dr2cloud.net/incident/766461#f4bdf73f71cce84c5b738a025107ebd94993ab03d95ada8e07f2b72ebfe83da9 Recovery VDC UK1 recovered. DR2Cloud UK1 and Recovery VDC UK1 are down https://status.dr2cloud.net/incident/766461 Sun, 16 Nov 2025 12:44:41 -0000 https://status.dr2cloud.net/incident/766461#b6142461b97317febc7b3874c4cc557aae64fee1f2d24e4cdfd15b79423e3e0a DR2Cloud UK1 recovered. DR2Cloud UK1 and Recovery VDC UK1 are down https://status.dr2cloud.net/incident/766461 Sun, 16 Nov 2025 12:41:42 -0000 https://status.dr2cloud.net/incident/766461#4fec1fcee44a3a9a011e476fddb0485d7722ef41aa553c56e679a59a897576c5 DR2Cloud UK1 and Recovery VDC UK1 went down. DR2Cloud UK1 and Recovery VDC UK1 are down https://status.dr2cloud.net/incident/766461 Sun, 16 Nov 2025 12:41:42 -0000 https://status.dr2cloud.net/incident/766461#4fec1fcee44a3a9a011e476fddb0485d7722ef41aa553c56e679a59a897576c5 DR2Cloud UK1 and Recovery VDC UK1 went down. Recovery VDC UK1 is down https://status.dr2cloud.net/incident/762366 Fri, 14 Nov 2025 15:28:36 -0000 https://status.dr2cloud.net/incident/762366#fb8a1c775c6ee3937b44a8f384a43cd76758b3f5afca231948f2fdccecd708c3 Recovery VDC UK1 recovered. Recovery VDC UK1 is down https://status.dr2cloud.net/incident/762366 Tue, 11 Nov 2025 17:21:32 -0000 https://status.dr2cloud.net/incident/762366#f566691b21b7ea92d47dc969f533b2afecc7139c322cb56cc84afcfd3196a0ba Recovery VDC UK1 went down. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/752906 Tue, 28 Oct 2025 11:58:04 -0000 https://status.dr2cloud.net/incident/752906#26b1e4f6232e85ce9807f519c6ab6d6a583b8568e41c8543f93dd35a16c2c78d DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/752906 Tue, 28 Oct 2025 11:57:08 -0000 https://status.dr2cloud.net/incident/752906#f0e555ad7388e20ff336d15e6ee79a2ed55959d770d34e18259fb29f7ebe94a8 DR2Cloud UK1 went down. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/752328 Mon, 27 Oct 2025 18:05:44 -0000 https://status.dr2cloud.net/incident/752328#8ab8361bce986e5ba61e69c3a5460a934b72570b8c400d33bad60835ec10f0a0 DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/752328 Mon, 27 Oct 2025 17:11:42 -0000 https://status.dr2cloud.net/incident/752328#6dc904abd3ae2dff8811004bcdf30745ae8b2ac5457256d8a0d3e8caed13eed2 DR2Cloud UK1 went down. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/735404 Wed, 01 Oct 2025 03:18:54 -0000 https://status.dr2cloud.net/incident/735404#af98ded9a2c99bc2038b8f03e9e98a56e11b25280ed4b1412c8988cf283f05bc DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/735404 Wed, 01 Oct 2025 03:13:45 -0000 https://status.dr2cloud.net/incident/735404#89132188c43f8335b37e773fac252d5f5e409b73977c8c89fb4c36e12a5eca21 DR2Cloud UK1 went down. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/716174 Mon, 01 Sep 2025 03:38:48 -0000 https://status.dr2cloud.net/incident/716174#77ad127ca5da913fa0a3ad07b35acc25ff1adb14d6cacdef2515e9499edbfff2 DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/716174 Mon, 01 Sep 2025 03:33:32 -0000 https://status.dr2cloud.net/incident/716174#418da5d385ce286e8b4638cbd427e26fdc6ea378c7b841a377f67a9fa2dc4fa8 DR2Cloud UK1 went down. dr2cloud cloud VRA incident https://status.dr2cloud.net/incident/714992 Fri, 29 Aug 2025 20:40:00 -0000 https://status.dr2cloud.net/incident/714992#27f95b3df3126fd05ccf4dc6f573692178cf06e59ffc760ba5871483ea8133e7 Issue has been resolved dr2cloud cloud VRA incident https://status.dr2cloud.net/incident/714992 Fri, 29 Aug 2025 17:04:00 -0000 https://status.dr2cloud.net/incident/714992#45aae5920a22118a99398f204f6adb91010ad3cb3a5620c4b16caa9ee7d6346b Dr2cloud is currently experiencing issues with one of the cloud site VRAs, some VPGs are impacted. We have already escalated to vendor and will be continuing to work on this. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/714966 Fri, 29 Aug 2025 16:24:21 -0000 https://status.dr2cloud.net/incident/714966#d1925f8030ff28df069c815ef7c131a42b2e422751a80e1a7c8a40f02c09e705 DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/714966 Fri, 29 Aug 2025 16:22:33 -0000 https://status.dr2cloud.net/incident/714966#2ff9f20f5b5ae26167bd04f064fc35b0b41f6936f5ebb468872c4428e8ae7f1d DR2Cloud UK1 went down. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/714966 Fri, 29 Aug 2025 16:09:12 -0000 https://status.dr2cloud.net/incident/714966#510229a389a21b7dee723508988f01630d8ed9ba6eb3b40b752895891864b5ed DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/714966 Fri, 29 Aug 2025 16:08:23 -0000 https://status.dr2cloud.net/incident/714966#a1db7ea11d16884d1f58439596d0ae678d1ff8461bc788447084f0c4c66bc82e DR2Cloud UK1 went down. Recovery VDC UK1 is down https://status.dr2cloud.net/incident/704886 Tue, 12 Aug 2025 13:06:33 -0000 https://status.dr2cloud.net/incident/704886#ab20798847fd775fc25707de90fb88aa030a0597d08a0b47e6216b37503a62ba Recovery VDC UK1 recovered. Recovery VDC UK1 is down https://status.dr2cloud.net/incident/704886 Tue, 12 Aug 2025 12:57:29 -0000 https://status.dr2cloud.net/incident/704886#d5aa13d67d6e950d6a0fcd1bd9fa296b7d08eada93fc6a3efa05a2610c111d32 Recovery VDC UK1 went down. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/682469 Fri, 01 Aug 2025 03:18:13 -0000 https://status.dr2cloud.net/incident/682469#d464dc85f5dfb6b241d414d620d94f2fbe9750a94af18db396171fb3b4fad586 DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/682469 Fri, 01 Aug 2025 03:13:48 -0000 https://status.dr2cloud.net/incident/682469#6acc60a8e4df588fe01fefd9a5ca9d79bb345fd28fda269c1e77c8991ad2bdd0 DR2Cloud UK1 went down. Core Upgrade to U7p1 https://status.dr2cloud.net/incident/614240 Fri, 11 Jul 2025 13:00:00 -0000 https://status.dr2cloud.net/incident/614240#31fd0d4873583f767739983c35dd4485e4f1a84f99f1dbb9fabb91eb1dbd2012 Maintenance completed Core Upgrade to U7p1 https://status.dr2cloud.net/incident/614240 Fri, 11 Jul 2025 09:00:00 -0000 https://status.dr2cloud.net/incident/614240#6490b228ec5820294704a1d29c25139b40b3bcc78e1982853409790f198d0204 Core upgrade to version 10 U7p1 will occur during this time. Users may experience disconnections or experience warnings in regards to their connection to the platform. This should be resolved by the end of the maintenance. UK1 Site Offline https://status.dr2cloud.net/incident/617261 Thu, 10 Jul 2025 10:40:00 -0000 https://status.dr2cloud.net/incident/617261#9c79448ec7e993e50aafc08459bad1b49a524ca8296827510c549464007b091b Issue has been resolved, now monitoring stability for next 30 minutes UK1 Site Offline https://status.dr2cloud.net/incident/617261 Thu, 10 Jul 2025 10:40:00 -0000 https://status.dr2cloud.net/incident/617261#9c79448ec7e993e50aafc08459bad1b49a524ca8296827510c549464007b091b Issue has been resolved, now monitoring stability for next 30 minutes UK1 Site Offline https://status.dr2cloud.net/incident/617261 Thu, 10 Jul 2025 07:55:00 -0000 https://status.dr2cloud.net/incident/617261#1074bbf343a8df3c98c39b67b2ed0b7d0b8de9a8f3778bb86af7a587d1d1f574 We are aware of an ongoing issue at our UK1 site impacting all services running from the data centre, this appears to be a Colt circuit issue, we have escalated this and expect engineers onsite within 2 hours. UK1 Site Offline https://status.dr2cloud.net/incident/617261 Thu, 10 Jul 2025 07:55:00 -0000 https://status.dr2cloud.net/incident/617261#1074bbf343a8df3c98c39b67b2ed0b7d0b8de9a8f3778bb86af7a587d1d1f574 We are aware of an ongoing issue at our UK1 site impacting all services running from the data centre, this appears to be a Colt circuit issue, we have escalated this and expect engineers onsite within 2 hours. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/594929 Sun, 01 Jun 2025 05:14:21 -0000 https://status.dr2cloud.net/incident/594929#5fe989b12b25daa37bc8b23b9f4f86ebf22dc11dedbf04c41fbd1fc9ef8398c4 DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/594929 Sun, 01 Jun 2025 05:12:12 -0000 https://status.dr2cloud.net/incident/594929#357db3bce43c0642830fc45a4df974d2af6a5b554c514b5d92b76dacf2bde1fd DR2Cloud UK1 went down. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/554799 Thu, 01 May 2025 05:15:27 -0000 https://status.dr2cloud.net/incident/554799#17f9e15eefa08392888ee3f3feb4392e1259b8d20d2e8daf1040b8e6e5bacf06 DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/554799 Thu, 01 May 2025 05:12:24 -0000 https://status.dr2cloud.net/incident/554799#042445ee08aa865c7ec82faf88da169b8b9f3d5e9620e84ab1463e4154aab5d1 DR2Cloud UK1 went down. DR2Cloud UK1 and DR2Cloud UK2 are down https://status.dr2cloud.net/incident/537765 Tue, 01 Apr 2025 05:16:47 -0000 https://status.dr2cloud.net/incident/537765#8a7217463efdc7fb4384ff025fd245005e04774f7dc5088f42fddcc5cbb22c0d DR2Cloud UK1 recovered. DR2Cloud UK1 and DR2Cloud UK2 are down https://status.dr2cloud.net/incident/537765 Tue, 01 Apr 2025 05:12:45 -0000 https://status.dr2cloud.net/incident/537765#74f5a28e7d409441b58c39b4f679409a195b0c609f94d4fc1cdc4507275704c5 DR2Cloud UK1 went down. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/537414 Mon, 31 Mar 2025 14:58:11 -0000 https://status.dr2cloud.net/incident/537414#e6bf0f645620e9125689019ee1e3505bc38467b0fd350fa48c9c6e585d4a1bfe DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/537414 Mon, 31 Mar 2025 14:57:38 -0000 https://status.dr2cloud.net/incident/537414#78c747044dacbfd5d94f2363177d553893afe8e193be7a8ac6e0812f24e04921 DR2Cloud UK1 went down. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/520888 Sat, 01 Mar 2025 06:15:01 -0000 https://status.dr2cloud.net/incident/520888#da774cd47aeb495ef048fd20cb8224f48a47c212de8ff4db6652dd20c3e49e9c DR2Cloud UK1 recovered. DR2Cloud UK1 is down https://status.dr2cloud.net/incident/520888 Sat, 01 Mar 2025 06:13:56 -0000 https://status.dr2cloud.net/incident/520888#268f30d573c3a4723904f1e389f8a6516e9fe0ed6f40b87efb062fc787100455 DR2Cloud UK1 went down. Recovery VDC UK1 is down https://status.dr2cloud.net/incident/519926 Thu, 27 Feb 2025 12:40:20 -0000 https://status.dr2cloud.net/incident/519926#616c885bafa1963456cd6645f2c5bcc60fd105c558cf2c23d5d16e8c225c4fd7 Recovery VDC UK1 recovered. Recovery VDC UK1 is down https://status.dr2cloud.net/incident/519926 Thu, 27 Feb 2025 12:36:07 -0000 https://status.dr2cloud.net/incident/519926#4c318b7c4e773b0b72791d0b1385c92c1e24c22e6d63f63468564fe11be3dc84 Recovery VDC UK1 went down. Recovery VDC UK1 and Recovery VDC UK2 are down https://status.dr2cloud.net/incident/500036 Wed, 22 Jan 2025 14:16:32 -0000 https://status.dr2cloud.net/incident/500036#e21226eb250b742c547eece38c3231de6fd071c640c2c8250c1c3ff02d6e99d3 Recovery VDC UK1 and Recovery VDC UK2 recovered. Recovery VDC UK1 and Recovery VDC UK2 are down https://status.dr2cloud.net/incident/500036 Wed, 22 Jan 2025 13:44:00 -0000 https://status.dr2cloud.net/incident/500036#99e67f24d74451a24e984d3d868ce2450c782a21bc0a25fa6c88815bb12fb680 Recovery VDC UK1 went down. Recovery VDC UK1 and Recovery VDC UK2 are down https://status.dr2cloud.net/incident/500036 Wed, 22 Jan 2025 13:37:25 -0000 https://status.dr2cloud.net/incident/500036#6599af68189db3149343698fa35c23d6e93064dd60a547e7870aec4a925c7563 Recovery VDC UK1 and Recovery VDC UK2 recovered. Recovery VDC UK1 and Recovery VDC UK2 are down https://status.dr2cloud.net/incident/500036 Wed, 22 Jan 2025 13:33:56 -0000 https://status.dr2cloud.net/incident/500036#a1c3ef060f4a04dae88c9e571a0b7436a69ea26524f761997088e9c33714bb85 Recovery VDC UK1 and Recovery VDC UK2 went down. Recovery VDC UK1 and Recovery VDC UK2 are down https://status.dr2cloud.net/incident/500036 Wed, 22 Jan 2025 13:28:43 -0000 https://status.dr2cloud.net/incident/500036#6514e458dbf00259df0cbb1a75ab3df9a4d14b2e79f163ebd368fd177a4da437 Recovery VDC UK1 recovered. Recovery VDC UK1 and Recovery VDC UK2 are down https://status.dr2cloud.net/incident/500036 Wed, 22 Jan 2025 13:25:52 -0000 https://status.dr2cloud.net/incident/500036#091a767c31da65506a6e6510effc045d2719634e64a1e930fb1d3e841134697c Recovery VDC UK1 and Recovery VDC UK2 went down. Recovery VDC UK1 and Recovery VDC UK2 are down https://status.dr2cloud.net/incident/500036 Wed, 22 Jan 2025 13:20:37 -0000 https://status.dr2cloud.net/incident/500036#65eb333c9e2b507d7256cf03a7a80fedaf53f5705e9ff41b4e80d4b195039758 Recovery VDC UK1 and Recovery VDC UK2 recovered. Recovery VDC UK1 and Recovery VDC UK2 are down https://status.dr2cloud.net/incident/500036 Wed, 22 Jan 2025 12:27:58 -0000 https://status.dr2cloud.net/incident/500036#9e4cf6b6fab36a4203c5362f862bfbdacc9927819f8a86d4a278cf3879c41298 Recovery VDC UK1 went down. UK1 DR2Cloud Self Service Portal and UK2 DR2Cloud Self Service Portal are down https://status.dr2cloud.net/incident/495326 Mon, 13 Jan 2025 21:45:51 -0000 https://status.dr2cloud.net/incident/495326#9544b8fcbe9de65b5b08b872f670d0ec6d7f8cd853b98276fd304f786f5b0460 UK1 DR2Cloud Self Service Portal recovered. UK1 DR2Cloud Self Service Portal and UK2 DR2Cloud Self Service Portal are down https://status.dr2cloud.net/incident/495326 Mon, 13 Jan 2025 21:44:30 -0000 https://status.dr2cloud.net/incident/495326#8fe35c6248036b85ebdb73a2da24d3e8ad3ed16f4b1b8ba995e7061c98aa9530 UK1 DR2Cloud Self Service Portal and UK2 DR2Cloud Self Service Portal went down. UK1 DR2Cloud Self Service Portal is down https://status.dr2cloud.net/incident/470381 Sun, 01 Dec 2024 04:25:09 -0000 https://status.dr2cloud.net/incident/470381#4452d495793a2b35edf1ea4773e69973703cfced0c8296945f793b170b162223 UK1 DR2Cloud Self Service Portal recovered. UK1 DR2Cloud Self Service Portal is down https://status.dr2cloud.net/incident/470381 Sun, 01 Dec 2024 04:19:06 -0000 https://status.dr2cloud.net/incident/470381#64cbfd6bba19505dc4937b16b28d9434457257876a4f139befde87d46c8b3e6f UK1 DR2Cloud Self Service Portal went down. DR2Cloud UK1 VRA Issue impacting multiple VPGs https://status.dr2cloud.net/incident/463153 Sun, 17 Nov 2024 21:20:00 -0000 https://status.dr2cloud.net/incident/463153#5f236d6fe1b9b950309043c19efea7a15368cfbf3925ddca7b156d1dd52c0f06 A restart of the sites ZVM appliance has resolved the degraded VRA status, we expect all VPGs to return to their normal status over the next hour DR2Cloud UK1 VRA Issue impacting multiple VPGs https://status.dr2cloud.net/incident/463153 Sun, 17 Nov 2024 20:50:00 -0000 https://status.dr2cloud.net/incident/463153#f608b1ffd9436b162e20dfad2a6ac95cb7968204ff7c2964141be7858bfe4c64 One of the VRAs for the site has become unresponsive, causing any VPGs paired to the impacted VRA to go into an error state, the issue is currently being investigated by our engineers UK1 RVDC Portal is down https://status.dr2cloud.net/incident/454521 Fri, 01 Nov 2024 16:19:01 -0000 https://status.dr2cloud.net/incident/454521#e97d4e0cbd674bfbdcf7182d9073f8484b9cfd6a8da2c3d4c15e2fc2f9fcabb8 UK1 RVDC Portal recovered. UK1 RVDC Portal is down https://status.dr2cloud.net/incident/454521 Fri, 01 Nov 2024 16:18:18 -0000 https://status.dr2cloud.net/incident/454521#409fd6a06ea17474b908a954d2e3e8ea8d7dc06bcad00c6f8e4b76f8c28ba2cc UK1 RVDC Portal went down. Windows Updates https://status.dr2cloud.net/incident/453359 Fri, 01 Nov 2024 08:00:00 -0000 https://status.dr2cloud.net/incident/453359#af77c7f34cdbb7f58a01604f385942d916709fbf0e1b150ac3e24e85f383e9d8 Maintenance completed Windows Updates https://status.dr2cloud.net/incident/453359 Fri, 01 Nov 2024 08:00:00 -0000 https://status.dr2cloud.net/incident/453359#af77c7f34cdbb7f58a01604f385942d916709fbf0e1b150ac3e24e85f383e9d8 Maintenance completed Windows Updates https://status.dr2cloud.net/incident/453359 Fri, 01 Nov 2024 03:50:00 -0000 https://status.dr2cloud.net/incident/453359#d737789b76e3da300154a929f6259e4121e81cbe753316194032e89120bda765 Description: We will be performing scheduled OS updates to enhance security, stability, and performance across our systems. This maintenance window is necessary to apply the latest patches and updates to the operating system, ensuring compliance with our security policies and minimizing potential vulnerabilities. Impact: During the maintenance period, the affected systems may experience intermittent downtime or reduced performance. Certain services might be temporarily unavailable as updates are applied and systems are rebooted. Windows Updates https://status.dr2cloud.net/incident/453359 Fri, 01 Nov 2024 03:50:00 -0000 https://status.dr2cloud.net/incident/453359#d737789b76e3da300154a929f6259e4121e81cbe753316194032e89120bda765 Description: We will be performing scheduled OS updates to enhance security, stability, and performance across our systems. This maintenance window is necessary to apply the latest patches and updates to the operating system, ensuring compliance with our security policies and minimizing potential vulnerabilities. Impact: During the maintenance period, the affected systems may experience intermittent downtime or reduced performance. Certain services might be temporarily unavailable as updates are applied and systems are rebooted. UK1 DR2Cloud Self Service Portal and UK2 DR2Cloud Self Service Portal are down https://status.dr2cloud.net/incident/437353 Tue, 01 Oct 2024 03:24:40 -0000 https://status.dr2cloud.net/incident/437353#41bb862124c694104148cb4bd79a3098a1ab115c59f88e103863006f692877dc UK1 DR2Cloud Self Service Portal recovered. UK1 DR2Cloud Self Service Portal and UK2 DR2Cloud Self Service Portal are down https://status.dr2cloud.net/incident/437353 Tue, 01 Oct 2024 03:19:39 -0000 https://status.dr2cloud.net/incident/437353#09c4f2893e14bd81d5bde54f417526eaec96df05bba6667608c35f9d3114c547 UK1 DR2Cloud Self Service Portal went down. Edge Firewall Upgrade at UK1 https://status.dr2cloud.net/incident/432729 Mon, 23 Sep 2024 13:00:35 -0000 https://status.dr2cloud.net/incident/432729#e6dd41d199114715a731ebce38c57148f4e98c8c4ccdcd16e738d7dfea4b8d14 Maintenance completed Edge Firewall Upgrade at UK1 https://status.dr2cloud.net/incident/432729 Mon, 23 Sep 2024 13:00:35 -0000 https://status.dr2cloud.net/incident/432729#e6dd41d199114715a731ebce38c57148f4e98c8c4ccdcd16e738d7dfea4b8d14 Maintenance completed Edge Firewall Upgrade at UK1 https://status.dr2cloud.net/incident/432729 Mon, 23 Sep 2024 11:00:35 -0000 https://status.dr2cloud.net/incident/432729#dda295cd2df2d1e289aff24a133009881f6fe67f067b084e57910067a8c11859 This will only impact access to portals, replication will be unaffected Edge Firewall Upgrade at UK1 https://status.dr2cloud.net/incident/432729 Mon, 23 Sep 2024 11:00:35 -0000 https://status.dr2cloud.net/incident/432729#dda295cd2df2d1e289aff24a133009881f6fe67f067b084e57910067a8c11859 This will only impact access to portals, replication will be unaffected UK1 DR2Cloud Self Service Portal and UK1 RVDC Portal are down https://status.dr2cloud.net/incident/432283 Fri, 20 Sep 2024 13:52:55 -0000 https://status.dr2cloud.net/incident/432283#ab4c57708df24d3b89276d67ba4192196d8a964e6871cc927290b7e2ac671dea UK1 DR2Cloud Self Service Portal recovered. UK1 DR2Cloud Self Service Portal and UK1 RVDC Portal are down https://status.dr2cloud.net/incident/432283 Fri, 20 Sep 2024 13:52:13 -0000 https://status.dr2cloud.net/incident/432283#07ac271ffaa70b1fe45fa799d1381354994d1c9b8fa280f6523731dd558125c0 UK1 RVDC Portal recovered. UK1 DR2Cloud Self Service Portal and UK1 RVDC Portal are down https://status.dr2cloud.net/incident/432283 Fri, 20 Sep 2024 13:34:45 -0000 https://status.dr2cloud.net/incident/432283#7267bbf7d6d0af49f5db2763397e67276024434d5ccd1def1bb3ca34c98ae676 UK1 DR2Cloud Self Service Portal and UK1 RVDC Portal went down. UK1 DR2Cloud Self Service Portal and UK1 RVDC Portal are down https://status.dr2cloud.net/incident/432283 Fri, 20 Sep 2024 13:34:45 -0000 https://status.dr2cloud.net/incident/432283#7267bbf7d6d0af49f5db2763397e67276024434d5ccd1def1bb3ca34c98ae676 UK1 DR2Cloud Self Service Portal and UK1 RVDC Portal went down.